In this job, you will be presented with tweets that are about American Airlines.
We Provide
Content of the tweet
Extra links found in the content of the tweet
Process
Click on the link to view the tweet.
If the tweet is no longer available, select the option "The tweet is not available."
Read the tweet.
Determine if the tweet is relevant to American Airlines.
Click all links found in the text for additional context.
Determine if the tweet is positive, neutral, or negative.
Enter in the number of times the tweet has been "liked."
You will find this on the tweet's original webpage (see 'Examples' section).
Posts can be classified as:
Positive
The author is clearly excited about the topic of the tweet
The author offers a strong recommendation for the product, expresses praise, or draws an extremely favorable comparison with another product or topic.
Some aspects of the tweet uncover a positive mood.
A mildly positive comparison against another product
The tweet is positive in nature
Neutral
The tweet is purely informative in nature and does not provide any hints as to the mood of the writer
The topic is presented in a completely neutral context - no indication of the merits or disadvantages of the topic is present, or there is too little data to tell
Negative
The tweet is negative in tone or the author's attitude is clearly negative
A moderately negative comparison against another topic
Mixed feedback that is more critical than positive in nature
The writer is describing a bad experience
Writer uses slur words or diminishing comparisons in respect to topic
Examples
Positive Tweet:
Neutral Tweet:
Negative Tweet:
Unavailable Tweet:
After clicking on the link to the tweet, this page opens:
Unrelated Tweet:
Number of Likes:
Summary
You will read through the text of tweets, and utilize external links present in tweets, to understand the sentiment of a tweet. Pay attention to details and the choice of words when making your choice. Do not overuse "Neutral".
